Cookie Policy
Like most modern websites, we use cookies and similar technologies to make our website work, improve your experience, and help us understand how people use our site.
This Cookie Policy explains what cookies are, how we use them, and the choices you have.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help the website remember your actions and preferences over time.
Cookies can be set by us ("first-party cookies") or by third-party services we use ("third-party cookies").
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as page navigation, shopping basket functionality, account login, and secure checkout.
Without these cookies, the website cannot operate as intended. These cookies do not require your consent.
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors use our website by collecting information such as pages visited, time spent on the site, and any errors encountered.
This helps us improve our website, fix issues, and make your experience better. We only use these cookies where permitted, and where required, with your consent.
2.3 Functional Cookies
These cookies allow the website to remember choices you make, such as your language, region, or preferences, to provide a more personalised experience.
2.4 Marketing and Advertising Cookies
These cookies may be used to show you relevant adverts on our website or on other platforms, and to measure the effectiveness of our marketing campaigns.
They may track your browsing activity across different websites. These cookies are only used where you have given your consent where required by law.
3. Third-Party Cookies
We may use trusted third-party services to support our website and business. These providers may set cookies on our behalf. This can include:
- analytics providers;
- payment providers;
- email and marketing platforms;
- advertising networks;
- customer support tools; and
- website performance and hosting providers.
These third parties have their own privacy and cookie policies which explain how they use your information.
4. How We Use Cookies
We use cookies to:
- keep our website secure and functioning properly;
- enable shopping basket, checkout, and account features;
- remember your preferences and settings;
- understand how visitors use our website;
- improve website performance and usability;
- measure the effectiveness of marketing campaigns; and
- show relevant advertising where applicable.
5. Managing Cookies
You have control over how cookies are used on your device.
When you first visit our website, you may be given the option to accept or reject certain types of cookies through our cookie banner or preference tool.
You can also manage or disable cookies through your browser settings. Most browsers allow you to:
- view cookies stored on your device;
- delete cookies;
- block all or certain types of cookies; and
- set preferences for specific websites.
Please note that disabling cookies may affect how the website works and may limit certain features, including checkout and account functionality.
6. Consent
Where required by law, we will only place non-essential cookies (such as analytics or marketing cookies) on your device if you have given your consent.
You can withdraw or change your cookie preferences at any time using our cookie settings tool, where available.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. Please check this page periodically for updates.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
PetVitae Labore Ltd
Email: support@petvitae.com
Last updated: 25 April 2026